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SharePoint Ben > Ben There, Done That > Posts > SharePoint Search can’t crawl SharePoint site - Error HRESULT E_FAIL has been returned from a call to a COM component
March 23
SharePoint Search can’t crawl SharePoint site - Error HRESULT E_FAIL has been returned from a call to a COM component

I was working with a client the other day who was having problems with search.  They had a SharePoint site that search couldn’t crawl.  The first thing to check was obviously permissions and those all worked fine.  I started digging into it and found it was the error: “Error HRESULT E_FAIL has been returned from a call to a COM component.”

When looking for a fix I ran across this post in the TechNet forums that gave me the answer.  Your web.config file may have identity impersonate=”false”.  Sure enough, I looked at the web.config and impersonate=”false”.  I changed it to =”true”, performed an iisreset and reran the full crawl.  Success!!  The downside…it did indeed break a custom feature that was installed in the farm.  So now we are on to fixing that problem.

 

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